Issues or Bugs

Help us improve AOL Reader by sharing with us any bugs you have encountered!

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. System is much slower since update.

    I have observed that the AOL Reader system is much slower with these new upgrades. Refreshing the subscription list to view new article count takes at least 3 times as long as it used to, Even with that, the article count doesn't always show up correctly, or at all.

    34 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      started  ·  4 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
    • RSS not update

      Hi
      the rss news of site www.varzesh3.com/rss can not update since 14 apr 2014.
      i checked this rss url with some other tools but all of them were correct.
      please check this problem

      Thanks
      Meysam

      13 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        under review  ·  64 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
      • Folders with hundreds of feed won't load items older that 8 hours

        When loading a Folder with more than a couple of subscriptions and overall more than a hundred of unread items, it appears that AOL Reader is not capable anymore of loading and displaying items older than 8 hours.

        Before one could simply scroll down the list and wait for the consequent loading in order to access old items, even from weeks ago, but now the only solution is to access manually each single feed contained in a folder and scroll the list in order to access old items. Definitely uncomfortable.

        OS: Win 7 x64
        Browser: Mozilla FireFox and Google Chrome

        5 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          7 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Recently when i go on the link all my feed, that's show just one article :/

          Recently when i go on the link all my feed, that's show just one article :/

          3 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
          • 9 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              under review  ·  8 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • No new subscriptions seem to work

              I've use AOL reader through a Chrome browser and I've noticed for a while now that anything I try to add appears as a blank entry. I've been unable to add any new site or feeds for a while.

              4 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                3 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • proxy conflict

                since yesterday morning I have been unable to access AOL reader from my work PCs which is behind a proxy - it's been working fine up to now. I can access using my phone, or over wifi, but on my desktops I get a blank screen - not even the splash screen comes up with the login button. I checked this in IE and Chrome, but both have the same problem. I've consulted our security admin, and he confirmed nothing has changed at the proxy or network side. I ran network diags on the page as it was loading and…

                1 vote
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  under review  ·  0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                • System unavailable when logging in.

                  When logging in via feeddler OR the mobile website I have been frequently getting a "system unavailable, please try again later" error.

                  1 vote
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    1 comment  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
                  • code element doesn't display classes in markup

                    I've taken a screenshot of the markup that's not displaying right and included what it looks like on the original site. I'm not sure why it's not displaying correctly.

                    6 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      planned  ·  2 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                    • Cannot add a feed

                      Cannot add the following feed.

                      http://aviationweek.com/rss.xml

                      Nothing happens after I paste it in the field.

                      4 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        3 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                      • Playing YouTube/Vimeo videos at full-screen doesn't work with Chrome/Opera

                        When I see a YouTube video embeded in a post that shows up in the feed, I sometimes watch it full screen. However, on both Windows and OS X, when I try to do this, it looks like my screenshot. Firefox and Safari appear to be unaffected by this. I suspect this has something to do with Blink.

                        3 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                        • Please fix: Every day, read items that are 30 days old reappear is new in the feed.

                          Every day, starting around 4 PM PST (or 5 PM PDT), read news items that are exactly 30 days old will reappear in my feed. They can be marked as read again and will disappear, or after about an hour, they seem to get automatically marked as read and disappear from my feed. Originally, these items wouldn't be counted in the unread count, however that changed recently and now show up in the unread article count, which also gets fixed after about an hour when those items disappear (if not manually marked as read).

                          83 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            started  ·  26 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • The Verge website RSS: link correct in title, wrong in body

                            Sometimes, only by clicking on the title of an article in AOL Reader will an article in The Verge open properly. In contrast, the link does not open properly when clicking the "Continue Reading" link in the snippet of the article in AOL Reader. Instead, it may look something like this:

                            http://www.theverge.com/rss///www.theverge.com/2014/6/4/5779986/nfl-sacks-roman-numerals-for-super-bowl-50

                            I am not sure if this is an AOL Reader problem or a problem with The Verge website. Thanks!

                            10 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • sort articles by feed name

                              the feed names in my account are numbered so that i can sort them from A-Z and in this way they are ordered based on importance - the most critical feeds have the lowest numbers. This works for reading one feed at a time but often each feed has only one or two articles so it means flipping back and forth between 3 screens over and over

                              (list tap feed, tap article, read summary, tap back tap feeds list, repeat)

                              this would be much faster if the ALL FEEDS button were sortable in FEED order so that the most important…

                              1 vote
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                0 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
                              • duplicate body text on AwkwardFamilyPhotos.com

                                Post from: AwkwardFamilyPhotos.com have duplicate body text.
                                http://awkwardfamilyphotos.com/2014/06/11/plated/
                                gives:

                                Well, at least she finished her dinner.

                                (submitted by Tom)

                                Well, at least she finished her dinner.

                                (submitted by Tom)

                                under the image.

                                1 vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  under review  ·  1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                • 1 vote
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Font symbols not loading: Cross-Origin Request Blocked:

                                    Firebug says:

                                    Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://s.aolcdn.com/os/reader/fbb01d

                                    On linux, Firefox, this is broken. Clearly a bug. I get icons that are all wrong.

                                    1 vote
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                    • New bug - cursor jumps from folder to child-feed

                                      I have a tech category in my left-side navbar. My usual daily routine is to click on Tech and scan through articles by pressing "j" button. Recently, every 10th time that I press "j" button, the selected item moves from Tech to the first child-feed that has unread items. I have to click to Tech again because I don't want to read feed by feed - I want to read chronologically. It would be great if you can fix this bug.

                                      1 vote
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Feeds are not showing in the Summary

                                        As of this morning the summary count of feeds is now showing as zero even though new feeds are available. When I click on an individual feed they show up to be read.

                                        1 vote
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 9 out of 10 times I can't save an article to Pocket

                                          9 out of 10 times I can't save an article to Pocket. It doesn't show any confirmation for the next ~20 secs or so, and then a red banner says that there was an error saving to pocket. It only happens with AOL reader, since I can save to pocket from any other pages.

                                          6 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                          • Don't see your idea?

                                          Issues or Bugs

                                          Feedback and Knowledge Base

                                          Follow us on:

                                           

                                          AOL Reader Blog