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Weird characters appear when using any special characters such as apostrophies

Special characters such as apostrophies are turning into weird characters. I am copying and pasting from Word directly instead of forwarding emails. Sometimes it helps; sometimes it doesn't. And it's getting worse--even my auto signature is getting weird characters. My temp fix is to copy everything from Word--even my signature.
My browser is Google Chrome, and I run Windows 8, but I've never had a problem before. I hope AOL fixes it soon. It is inconsistent but very time consuming to apply the fix.

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    Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
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