Issues or Bugs

Help us improve AOL Reader by sharing with us any bugs you have encountered!

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. 1 vote
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    • [Mobile Web, Chrome iOS] Show more than 4 unread items

      Reader on iPad or iPhone Chrome only shows 4 items at a time with no apparent way of displaying more without using the browser's refresh. I'd appreciate a continuous stream of all unread items,

      Otherwise:

      Likes
      - [Desktop, Chrome] - Clicking on a header opens in a background tab
      - Kudos to the designer, its certainly an attractive design

      Dislikes
      - [Web mobile] - The previous/next buttons are too small for someone with large fingers like myself
      - [Desktop] - A bug mentioned elsewhere whereby a feed with only one item must be manually set to read as clicking inside…

      3 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        0 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
      • In English version I can't Add Feeds

        I changed language from Spanish to English... I can't Add Feeds anyway!!!

        3 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Some images prevent feed load

          Some posts with image seem to be cut and the image pass to the next post

          3 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Jalopnik

            this feed on other RSS readers looked limited to only a picture and one paragraph of a text http://feeds.gawker.com/jalopnik/full
            but on aol it was full of content from a web page up until today.
            was it aol update or a jalopnik restriction that cut that extra content?

            3 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • aolreader usually show " Loading AOL Reader" then nothing.

              I open the chrome console, js errors show belows:

              Uncaught Error: Load timeout for modules: views/app
              http://requirejs.org/docs/errors.html#timeout require.js?v=411411d65012204c944e6a97f36e48f7:7

              5 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Feed items, with Special Characters in the title, are not shown

                AOL Reader seems to have problems showing feed items with special characters in the title. E.g. the Article "Angesagte Schulrucksäcke von '4You' zum Bestpreis" from the Feed http://www.sparwelt.de/rss.xml is not shown (probably due to the '-Character in the title).

                3 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  Hi,

                  This seems to be working fine over here. I was even able to find the specific article you were referencing in the reader. Please submit a ticket to support for more help.

                  Thanks,
                  The AOL Reader Team

                • [Mobile Web] AOL Reader not working fine in Opera Mobile and Opera Mini

                  The page not loading in Opera Mobile; and loading in partially in app Opera Mini, but not function.

                  I have Android 2.3.6, Opera Mobile 12.10 and Opera Mini 7.5.33361.

                  Thanks from Argentina.
                  Good lucky!

                  10 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    2 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →

                    Hi,

                    We currently support Android 4.0+ and the latest Opera mobile (15). If you have any issues with those platform, please contact support for further assistance.

                    Thanks,
                    The AOL Reader Team

                  • Folders with many items don't always display all items

                    I can't say for sure how many items causes this, but I have seen it happen with as few as 45 to 50 items (unread) in the folder. The problem can be seen whether the view is list or card style.

                    6 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                    • Blackberry support

                      Please add support for Blackberry's browser. I'm stuck with a Bold for a while yet, and I miss not being able to view my feeds away from a PC/Mac/iPad.

                      Admittedly it's **** and it has a small and shrinking market share, but even just very simple web interface would be a good.

                      Really, no one has been able to do a good mobile web interface yet that matched Google Reader's, so you're not alone here. (they actually had a couple of mobile web interfaces, one was ****, but the other worked really well - it was very basic, not a…

                      1 vote
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        closed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      • fix unload handler duplication

                        After each tab switching a new handler instance is added. After a couple of time switching off the aol reader tab causes a huge cpu load and takes a seconds of time.

                        6 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                        • menu button do not close menu

                          Currently Menu button open system menu, but same button do not close this menu. In result we can't just close it, user have to choose something from it :/
                          (IE, Windows Phone)

                          3 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            1 comment  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
                          • When trying to add any feed, just get spinning circle after 5 mins

                            I cannot add a new feed, please help resolve

                            1 vote
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                              HI,

                              Are you still experiencing this issue? If so, please contact support with this issue, as it appears to be specific to you as a user. Thank you for your feedback, it is very important to us!

                              Thanks,

                              The AOL Reader Team

                            • Problems with ScriptSafe Extension on Google Chrome

                              I use the ScriptSafe Extension on Google Chrome and I only get the preview page (with the sign in button) when the extension is enabled, though all domains/scripts are explicitly allowed. When I disable ScriptSafe I can use the Reader.

                              3 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                closed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              1 2 3 5 Next →
                              • Don't see your idea?

                              Issues or Bugs

                              Feedback and Knowledge Base

                              Follow us on:

                               

                              AOL Reader Blog