Issues or Bugs

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  1. some feeds aren't displayed correctly

    for example, this feeds miss clickable icons at the end of each feed on AOL Reader.
    http://feeds.feedburner.com/hatena/b/hotentry

    it used to work fine but issue appears after 12th Sep updates applied.

    3 votes
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      closed  ·  1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
    • Racesport.nl feeds not updating anymore

      The rss feeds of racesport.nl have stopped updating, can you please look into it?

      For example, this feed is not working anymore:
      http://www.racesport.nl/DesktopModules/iNews/iNews_RSS.aspx?PortalID=0&ConfigID=102&iCategory_ID=1

      See this page for the other RSS links:

      http://www.racesport.nl/Home/RSS/tabid/78/Default.aspx

      I only checked one of them and it also didn't work.

      thanks!

      3 votes
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        closed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
      • The Clark Howard podcast worked fine until a few days ago. The new shows are listed but unplayable & I'm now able to download link. Thanks

        The Clark Howard podcast worked fine until a few days ago. The new shows are listed but unplayable & I'm now able to download link. Thanks

        1 vote
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          closed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Start page is set to All but always goes to Home. Have tried logging off and logging back in. No good.

          Start page is set to All but always goes to Home. Have tried logging off then logging back in. No good.

          1 vote
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            0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
          • Fixed Header is jumpy on scrolling

            If you scroll the feed list the header in Chrome (Canary) is jumpy. Please add -webkit-transform: translateZ(0); too avoid this behaviour.

            6 votes
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              0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
            • Feeds from Habrahabr.ru do not update after 27 feb

              These same feeds do update in other readers.

              Feed: http://habrahabr.ru/rss/hubs/ and etc...

              15 votes
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                closed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
              • On iPad, when you are at the last article of a feed, pressing the "Next article" button doesn't lead you to the next feed. It does on a PC.

                On iPad, when you are at the last article of a feed, the "Next article" button doesn't do anything (it should lead you to the next feed).
                But on a PC it does so (it skips to next feed and even to next feeds folder/tag).

                On the iPad, I tried several browsers and both Tablet and PC user interface.

                1 vote
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                  0 comments  ·  Tablet  ·  Flag idea as inappropriate…  ·  Admin →

                  Hi Valentin,

                  You’ve already created a similar ticket which we put it under Suggestions for Improvements. That is something we have not implemented for mobile/tablet yet.

                  Thanks,
                  The AOL Reader Team.

                • Feeds are all gone

                  I log in with Google, and this week my feeds have all disappeared. I didn't delete them and I'm definitely logging in with the correct account.

                  1 vote
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                    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                  • No categories, no feeds, no folders.

                    Subscriptions that I know are valid can't be added. (Red error notice.) Category folders can't be created. There's no menu item anywhere for creating a category folder. (I'm stuck with 2 folders (from the previous version.) Feeds can't be moved into either of these 2 folders.The whole thing is a mess and totally useless. (OS: Mac, Firefox)

                    1 vote
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                      0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                    • standberry resaerch

                      Kind a getting tired of getting mesage posted on OL as header from a company which has been consistently fine for fraud and misleading advertizing , is AOL an extrem reight wing company , if so just say it we go somewhere for news without poliyical message

                      1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Mobile version registering multiple taps on an article

                        This is kind of hard to describe, but I've been noticing odd behavior in the mobile version (happens on my iphone and ipad, in chrome or safari). Sometimes, when I'm reading an article and hit the back button, rather than going back to my feed it just... goes to the article again. I have to hit back again to get to the feed.

                        It seems like it's registering multiple taps on the article, and opening it over itself, if that makes any sense? I was able to reproduce it by going in to one of my subscriptions and quickly double-tapping…

                        3 votes
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                          0 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
                        • ios 7 Safari Sign In with Google

                          Seems that Sign In on iPad Mini IOS 7 Safari via Google doesn't work. Clicking Go or Sign In on the Google Account page doesn't do anything--sign in does not process. Probably a Google Accounts issue, but AOL Reader is using Google Accounts in this case. There is no problem doing the same thing in Chrome on IOS 7.

                          1 vote
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                            0 comments  ·  Tablet  ·  Flag idea as inappropriate…  ·  Admin →
                          • AOL reader is down?

                            Is AOL reader down? I cannot access it the last hour.

                            1 vote
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • 1 vote
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                                0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →

                                Hi,

                                Can you tell us what you’re doing to experience this issue? Such as browser/version used, if you’ve organized feeds in a certain way or anything else? Please leave it in the comments.

                                Thanks,
                                The AOL Reader Team

                              • 1 vote
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                                  0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hi,

                                  We currently don’t have subfolders, just regular folders. If this is what you meant, can you let us know what you’re doing to experience this problem? Information such as browser/version, approximate amount of feeds in folders would be helpful.

                                  Thanks,
                                  The AOL Reader Team

                                • Articles not marked as 'read'

                                  When I browse my feeds from the [ALL] view none of them are being marked as read. I have my view set to show unread articles starting with most recent. I move down through the list using the 'N' hotkey and I can go through hundreds of articles without any of them being marked as read. I've tried changing my view options, manually scrolling, clicking each article, etc and nothing actually seems to trigger the article being marked as read. The only way I'm able to mark articles is by using the 'mark as read' interface button.

                                  This started probably…

                                  3 votes
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                                    1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Cannot use IE 8 and InPrivate Browsing with AOL Reader

                                    Cannot use IE 8 and InPrivate Browsing with AOL Reader. If this doesn't change, I will be forced to use a different feed reader.

                                    1 vote
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                                      0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 1 vote
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                                        2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Playwire embedded videos don't load

                                        Example: http://feedproxy.google.com/~r/AhNegao/~3/9zi4lULqxO4/guarda-a-meia-paola.html

                                        <object type="application/x-shockwave-flash" id="bolt-542381078004837-player" name="bolt-542381078004837-player" align="middle" data="http://cdn.playwire.com/bolt/swf/bolt.swf&quot; width="100%" height="100%" style="visibility: visible;"><param name="wmode" value="transparent"><param name="quality" value="high"><param name="bgcolor" value="#000000"><param name="allowscriptaccess" value="always"><param name="allowfullscreen" value="true"><param name="flashvars" value="key=fv4330718712&amp;fv4330718712=eyJ3aWR0aCI6IjQ4MCIsImhlaWdodCI6IjM2MCIsInB1Ymxpc2hlcklkIjoiMTU3MTUiLCJ2aWRlb0lkIjoiMzQ1OTQ4IiwiY29uZmlnIjoiaHR0cDovL2Nkbi5wbGF5d2lyZS5jb20vdjIvMTU3MTUvY29uZmlnLzM0NTk0OC5qc29uIn0%3D"></object>

                                        3 votes
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Sorted order export .xml file after import .xml is not same the first time As sort.

                                          Sorted order export .xml file after import .xml is not same the first time As sort.

                                          export. xml file is opened is different from the order in which I ordered.

                                          So the. xml file import is different from the previous ordered.

                                          http://i.imgur.com/gJ4NRQl.png

                                          it's my sorted order

                                          http://i.imgur.com/N8RAAyi.png

                                          but export .xml is not same sort order

                                          1 vote
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                                            0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hi,

                                            We do not save your sorting order from your opml file after import. Once your file has been imported, the feeds are stored and sorted differently in our system, that’s why the order is different on export.

                                            We hope this doesn’t cause too much of an issue for you and let us know if you have any other questions or concerns.

                                            Thanks,
                                            The AOL Reader Team

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