Issues or Bugs

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  1. In browser only (not apps that use API

    In browser (not apps that use api), my unread count does not update when I read article and on refresh the articles are still there - have not been marked as read. Tried logging out / quitting browser, and different computer with different OS. using latest version chrome with mavericks and win7

    3 votes
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      closed  ·  8 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
    • Searching for articles only gives me results from previous month (recent articles not shown)

      When searching articles from my feeds using the search feature, results are only giving me the articles from the previous month and not the latest posts on my feeds. For example I only get results from March and not the current month w/c is April. The articles are about 15-20 days old I think.

      3 votes
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        closed  ·  7 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
      • Not update some feeds

        Some feed not update, for example http://www.habrahabr.ru/rss/main/
        Last post was March 27. In other readers it's works.
        And another case: http://lenta.ru/rss/top7 This feed didn't update few days - it was about week ago and then it was start update again.

        6 votes
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          3 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Feeds reload without warning, marking a post I'm in the middle of as read, so it is no longer visible.

          This happens every few minutes and I lose access to all "read" posts, including whichever one is open. Other feed readers do not update feeds that are open. They wait until they are closed and the user is reading a different feed. This is the correct behavior. How it works now is a pretty nasty bug making it impossible to properly use the program.

          56 votes
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            26 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
          • 1 vote
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              2 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
            • if turn on HTTPS connection => control buttons without images

              device: Internet explorer on Windows Phone 8

              1 vote
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                4 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
              • card view problem

                In Card View, when I click on items, nothing happend and changes to read

                1 vote
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                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                • The reader stopped working

                  stopped working on my work machine. maybe because of a firewall? it used to work 2 weeks ago perfectly.

                  1 vote
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                    closed  ·  1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                  • Mobile browser crashes

                    I find that AOL Reader crashes my iPad browser on a regular basis. I get the same results with Chrome, Mercury, or Safari.

                    1 vote
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                      4 comments  ·  Tablet  ·  Flag idea as inappropriate…  ·  Admin →
                    • Issue with blogs.microsoft.com (and possibly others)

                      I've noticed that blogs hosted on blogs.microsoft.com are coming up on AOL reader incorrectly (it's not a Microsoft bug) for the last week. For about a dozen feeds I follow, when I view them on AOL, I get the content for completely different blogs. When I follow the link to the RSS feed manually, the right content is displayed. My other newsreaders are working fine too.

                      1 vote
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                        1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →

                        Hi,

                        We are closing this issue as we haven’t heard from you since it was reported. Please let us know if the issue persists and we will reopen this ticket.

                        Regards,
                        The AOL Reader Team

                      • [Bug] New incoming feeds are "self-marking" as read.

                        Hi, I have many subscriptions and categories, but just a few of them show new feeds as unread.

                        The rest of subscriptions are updating normal, but they are "self-marking" as read.

                        They show themselves as "read" when i chose "show all items". (grey instead black)

                        I found this problem in:
                        Firefox stable
                        Firefox Nighly (29)
                        Kobo Glo (firmware 3.1.1)
                        Google Chrome 31

                        I have cleaned the browser cache and history

                        Sorry, english is not my home language.

                        3 votes
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                          closed  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Website bug using Chrome with many unread articles

                          Using Chrome Version 31.0.1650.63 m
                          Finding that when I have a large number of unread articles (more than fit on the screen), scrolling down is no longer triggering the next "batch" to load. I'm having to click/open the last article on the screen and then after collapsing it again the content on the screen has shifted up with that previously-last article at the top and then another screen of additional headlines.

                          0 votes
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                            closed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Even after right-side column is removed, spread of content (header line, text, image) in full-view is not uniform/stretched.

                            Even after right-side column is removed, spread of content (header line, text, image) in full-view is not uniform/stretched.

                            1 vote
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                              closed  ·  2 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                            • Lost all imported feeds

                              I had imported all my feeds via an OPML file over from feedly. Today, having logged in, I had the AOL reader opened in an inactive tab for quite some time (~2 hours).

                              When I navigated back to the tab, I had lost all my feeds. My subscription column was empty. (I was still logged in)

                              I use twitter to login.

                              I'm not sure if this is of any help because I'm not sure what could have possibly prompted the loss of all feeds, but I created the bug report just to see if anyone else also faced this issue.

                              3 votes
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                                1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →

                                Hi,

                                We are closing this issue as we haven’t heard from you since it was reported. Please let us know if the issue persists and we will reopen this ticket.

                                Regards,
                                The AOL Reader Team

                              • Delete a tag via Reader Options → Organise but the tag returns!

                                If I delete a tag via Reader Options → Organise it disappears - for a while - then it comes back. The tag contains the comma character.

                                Also tried rename - this didn't work either.

                                1 vote
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                                  2 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hi,

                                  We are closing this issue as we haven’t heard from you since it was reported. Please let us know if the issue persists and we will reopen this ticket.

                                  Regards,
                                  The AOL Reader Team

                                • Cannot view posts in any manner

                                  Suddenly there is no way to see a post. Clicking via (Mac) contextual menu Open Link in New Tab only opens the AOL reader in a different view. Clicking the Post title also only opens the AOL reader in the same view. Can never get to an actual post. Oh, and it's indicating 212 new posts although there are really only about fifteen. The AOL Reader is *so* unreliable.

                                  1 vote
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                                    1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hi,

                                    We are closing this issue as we haven’t heard from you since it was reported. Please let us know if the issue persists and we will reopen this ticket.

                                    Regards,
                                    The AOL Reader Team

                                  • I'm getting no new items I've starred on another device

                                    I'm getting no new items I've starred on another device.

                                    Starred items do not sync/show up in my starred items for my current machine. If I select "newest first" I'm missing a fortnight.

                                    1 vote
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                                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hi,

                                      We are closing this issue as we haven’t heard from you since it was reported. Please let us know if the issue persists and we will reopen this ticket.

                                      Regards,
                                      The AOL Reader Team

                                    • The whole site is flickering when scrolled up or down.

                                      The whole site is flickering when scrolled up or down. Please let me know if you need a video showing the behavior.

                                      3 votes
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                                        closed  ·  11 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • "Check Website" button for invalid feed returns to reader.aol.com, not the problematic website

                                        Hitting the "Check website" button on a problematic feed opens a new tab, but returns to reader.aol.com.

                                        1 vote
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                                          1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Youtube subscriptions open in HTTPS and leads to "Unable to connect"

                                          Before, I was able to add Youtube subscriptions (Feeds) to AOL, by adding the youtube channel feed link.
                                          Now, all the Youtube feeds (even the already subscribed ones) open in HTTPS URLS, and lead the "Unable to connect" page

                                          4 votes
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                                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hi,

                                            We are closing this issue as we haven’t heard from you since it was reported. Please let us know if the issue persists and we will reopen this ticket.

                                            Regards,
                                            The AOL Reader Team

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