Issues or Bugs

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  1. Some of the subscriptions can't load and show Home view instead

    When I clicked on the subscription title at the left column, the url in the address bar is "http://reader.aol.com/#home", which was expected to be "http://reader.aol.com/#subscription/(subscription url)",and as a result, entries were not loaded in the content area but show the home view instead,I tried to refreshed the page several times and the problem still exists, hope to fix soon, thank you!

    4 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Shortcut "t" puts "t" as first letter of tag

      Didn't until recently. Also, if you type complete name of existing tag without selecting from drop down list, then Save, it doesn't work. I'm using Chrome. Thanks.

      1 vote
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        completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • bug livejournal.com

        this post http://tema.livejournal.com/1462716.html
        after loading this post reader stops working normally. All entries for the move down the left column, and no tricks do not help. after unsubscribe from this feed everything becomes normal

        1 vote
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Only right 10-30% of the post is visible

          I've had this happen with 2 feeds since the new Reader update. The feed will load, but it looks that something with the style sheet shifts the post over to the left so that only 10-30% of the feed can be read. See screenshot.

          Additionally - When this happens, "Mark all as read" does not work.

          18 votes
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            completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • This post broke AOL Reader

            This post caused AOL Reader to become unresponsive. The post contents expanded to a size greater than the reading window, and after it loaded I couldn't switch to another feed or use the "mark all as read" button. This happened on two separate machines, one using IE 11 and one using the latest Google Chrome beta.

            http://www.hanselman.com/blog/ReviewTheBlackberryZ10InTheLandOfTheBlindTheOneeyedManIsKing.aspx

            5 votes
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              2 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • July 30 update caused bug when you click 1st article

              If you open a feed and then click in the white space of the 1st article, nothing happens. If you click any other article it selects that article and marks it as read.

              Also, if you click in the white space of the 2nd article, it gets selected, but the 1st article scrolls up and isn't marked as read.

              3 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Articles are not in the right order

                I'm a refuge from theoldreader.

                The feeds are not in the correct right order when clicking on the tabs... I do have "Sort first" checked yet the newest entries are not on top for the category listings. I have to resort to either clicking on the individual feed to get them sorted right or to check the "unread only option". This behavior exists in both chrome and firefox and I have tried clearing out the browser cache.

                The correct behavior was working for the first day I signed up, but for the last 2 or so days it has not…

                1 vote
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                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Could "Previous subscription" shortcut navigate from first item to last?

                  If you press the "next subscription" shortcut when the last subscription in the subscription pane is highlighted, the app highlights the first item in the subscription pane. However, the converse is not true -- you cannot navigate from the last subscription to the first subscription by using the "previous subscription" shortcut while the first subscription is currently highlighted.

                  This is a (very minor) frustration for me when I want to navigate to a subscription near the bottom of the list and inadvertently "go too far" only to wind up back at the top of the subscription list.

                  3 votes
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                    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • AOL Reader does not load

                    After I sign in I get the page with "AOL Reader Loading" and then nothing happens. At all. This goes for both Firefox and Chrome on my laptop.

                    6 votes
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                      completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • When viewing a folder, all items appear unread

                      Like most Readers, items in individual feeds appear different when read or unread. AOL Reader dims read items.

                      However, when viewing the list of items in a folder of feeds, none of the items are dimmed so that it's not possible to tell which are read and which are unread.

                      Not a huge deal, but a little annoying.

                      (overall, the product looks great so far)

                      1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • I can't add feeds!

                        Hello!
                        When i'm trying to add more feed, the AOL reader is loading all the time and never add the feed, you can see in the attached images. I tried in chrome, firefox and safari with two diferent computers.

                        6 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                          Hi,

                          We believe this was a problem when the reader is set to spanish. We just pushed a fix for this. Can you try again with different feeds. If it still does not work, please contact support so they can better address the issue.

                          Thanks,
                          The AOL Reader Team

                        • 3 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Some Feed Items are not shown by AOL Reader

                            This especially happens if there is a hyphen-seperated date in the feed title.

                            For example the Article "Heutiger Bergfreunde Preisgrounder vom 11-07-2013" posted July 11th, 2013 02:15 on http://www.outdoordeals.de/feed/ does not appear in the Reader.

                            6 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                              Hi,

                              We have rolled out a fix for this issue, you shouldn’t see any missed articles with your feeds are updated. Please contact support if you are still seeing the issue.

                              Thanks,
                              The AOL Reader Team

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