Issues or Bugs

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  1. can't skip post as unread

    Currently not possible skip post as "unread" and continue view older posts. My mark as "unread" reset after I start continue scrolling the page.

    2 votes
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      0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
    • Going to next item in mobile view automatically opens the post in a new window

      When browsing posts in a feed using the mobile view, when pressing the 'next' button to move to then next post, the next post is shown but the link to the article is also opened in a new browser window.

      This seems to happen mostly with the feeds from Engadget and Joystiq.

      5 votes
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        completed  ·  2 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
      • In Full View, Starred Items incorrectly says 'No Unread Articles' instead of 'No Starred Articles'

        If the Layout is Full View, and you go to your starred articles and there are none, in incorrectly says 'No Unread Articles' instead of 'No Starred Articles'

        1 vote
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          3 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
        • Pane View Broken

          The pane view doesn't work any more, I have cleared my cache, and cookies, and logged back in and it's just completely broken for days now.

          What is going on, this is unacceptable even for a free service.

          4 votes
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            completed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • bug livejournal.com

            this post http://tema.livejournal.com/1462716.html
            after loading this post reader stops working normally. All entries for the move down the left column, and no tricks do not help. after unsubscribe from this feed everything becomes normal

            1 vote
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Articles are not in the right order

              I'm a refuge from theoldreader.

              The feeds are not in the correct right order when clicking on the tabs... I do have "Sort first" checked yet the newest entries are not on top for the category listings. I have to resort to either clicking on the individual feed to get them sorted right or to check the "unread only option". This behavior exists in both chrome and firefox and I have tried clearing out the browser cache.

              The correct behavior was working for the first day I signed up, but for the last 2 or so days it has not…

              1 vote
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                2 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Please enable video, embedded as <object> tag

                For example, feed http://reader.aol.com/#subscription/http://ibigdan.com/feed/:

                Video in xml embedded via <object> tag like this:

                <object width="640" height="360" classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="//www.youtube.com/v/A5Fda82EmfU?hl=ru_RU&amp;version=3&quot; /><param name="allowfullscreen" value="true" /><embed width="640" height="360" type="application/x-shockwave-flash" src="//www.youtube.com/v/A5Fda82EmfU?hl=ru_RU&amp;version=3&quot; allowFullScreen="true" allowscriptaccess="always" allowfullscreen="true" /></object>

                It does not appear in the AOL Reader. However, if video embedded as iframe, it works fine.

                15 votes
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                  completed  ·  1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                • In pane view subscriptions won't display properly

                  When the reader opens in the preview does not automatically open the first unread news. Have to press the mouse, and even then when you press a hot key, nothing happens in the preview pane, but the news in the left pane are marked as read. Catch the mouse cursor each feed very uncomfortable. As seen in the screenshot violation layout (image went under the text, mostly it happens with small images, with large okay, Chrome browser).

                  0 votes
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                    2 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                  • Pane view keyboard shortcuts

                    In pane view, n/p do work, but not j/k, and "m" doesn't appear to do anything. I would greatly prefer j/k to the more awkward n/p...

                    1 vote
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                      1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →

                      Hi,

                      We have released the fix tonight. Now if you use n/p, you can use m/s in the list area (same with card view collapsed mode), and if you use j/k, you can use m/s in the article view. Please let us know if you have any questions.

                      Thanks,
                      The AOL Reader Team

                    • AOL Reader does not load

                      After I sign in I get the page with "AOL Reader Loading" and then nothing happens. At all. This goes for both Firefox and Chrome on my laptop.

                      6 votes
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                        completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Issue with a tag with a blank name

                        When I added an OPML subscription file it was created a blank tag (its name shows as "" in the Organize menu) with a lot of my suscriptions, and I can't delete or rename that tag. Please help me with this problem.

                        1 vote
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                          0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →

                          Hi,

                          We have implemented a new view to organise your tags which should prevent this from happening. If you are still having trouble deleting or renaming tags, please contact support for further assistance.

                          Thanks,
                          The AOL Reader Team

                        • Shortcut "t" puts "t" as first letter of tag

                          Didn't until recently. Also, if you type complete name of existing tag without selecting from drop down list, then Save, it doesn't work. I'm using Chrome. Thanks.

                          1 vote
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                            completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • July 30 update caused bug when you click 1st article

                            If you open a feed and then click in the white space of the 1st article, nothing happens. If you click any other article it selects that article and marks it as read.

                            Also, if you click in the white space of the 2nd article, it gets selected, but the 1st article scrolls up and isn't marked as read.

                            3 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Link to "Feedback" in reader goes to a 404

                              When you click on the "Reader options" and then in "Feedback", you are redirected to http://help.reader.aol.com/forums/210426-general which does no longer exists ;)

                              4 votes
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                                completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                              • when in the full view mode make "mark as unread" stick

                                when in full view mode, if i mark an item with mark as unread and scroll to the next item the previous item is again marked as unread. please fix that behavior

                                10 votes
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                                  completed  ·  2 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                • Feeds with one result

                                  When a certain site/subscription has only one new post/result, you have to manually click it as "read". The motion of scrolling down does not work (as usually one result is too short to make scrolling possible). It would be nice if you could simply do the scroll motion to mark it as read (since you tend to do that with other subscriptions).

                                  9 votes
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                                    1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 2 votes
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                                      completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                    • scrolling with PgUp & PgDn skips some feeds leaving them unread

                                      this occurs with small posts that kinda sit between bottom and top edges of the screen

                                      14 votes
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                                        1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                      • My feeds aren't loading

                                        Since yesteday I can't see my feeds. I´m using the spanish version
                                        I only see a message loading .
                                        The english version is ok.

                                        10 votes
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                                          3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • New version problems

                                          i think you made some improvements on reader. i am using aol reader usually on my ipad. The last version was very useful and i can do everything i need. But the new version is look like a limited edition. for example, i cant mark all posts of a subscription as read. As i said, it is like a limited edition. And this version mostly cant load the pictures. And the other thing is, it show my old subscriptions like i already subscribed it. İt shows unread the old posts that i read before. i really need help about these…

                                          7 votes
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                                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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