Issues or Bugs

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  1. Bugs of desktop UI on iPad

    Hello!

    Try use desktop UI on iPad Air (iOS 7.1). If I select feed it doesn't show posts - I see only "Loading" label. But I found out how to see posts - should scroll left panel or reading area and then posts of feed will appear. So now I must do it for every feed before could see posts.

    Then, the next bug. Some feeds (especially with short text) I scroll fast enough and some posts of feed don't marked as read. Marked as read is going too slow - I should paused on each post to wait while…

    3 votes
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      0 comments  ·  Tablet  ·  Flag idea as inappropriate…  ·  Admin →
    • If a feed has a thumbnail or sample image in it, Aol Reader displays it twice.

      Happens in the following feeds:

      http://www.gametrailers.com/shows/feed
      http://www.spiegel.de/schlagzeilen/index.rss
      http://www.guardian.co.uk/rssfeed/0,,1,00.xml

      Added a screenshot. In the cases of the Gametrailers and Guardian feeds the second image is displayed in bigger resolution.

      5 votes
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • scrolling with PgUp & PgDn skips some feeds leaving them unread

        this occurs with small posts that kinda sit between bottom and top edges of the screen

        14 votes
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          1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
        • The "List article id" endpoint worked before Dec. 5th but now fall to http 500 error

          Even remove all optional parameters still fall to http 500. iOS native app, version 7.0.4

          -----------------------
          GET/reader/api/0/stream/contents/items/id

          Retrieve list of Item IDs (formatted as [Feed ID]/[Article ID]) between a certain time range.
          Required Parameters

          access_token
          AOL authentication token
          Optional Parameters

          c
          The article ID to continue from. Used for pagination.
          n
          The number of articles to return. If not passed, this is defaulted to 20. Maximum allowed value is capped at 20000.
          s
          The timestamp representing the upper limit (newest) of the time range. If not passed, this parameter is defaulted to current time.
          e
          The timestamp representing the lower…

          1 vote
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            completed  ·  0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
          • Spell-check

            Might be a good idea to use spell-check: "Comming soon"....seriously, in App for READER?

            2 votes
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Stop automatically marking items read when opening new feed

              When opening a new feed the reader now automatically marks the first item as read. Please revert it back to the style where you needed to scroll down to mark the first as read or press "j".

              56 votes
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                7 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
              • Nexus 10: Rapidly swiping articles to the left doesn't work most of the time

                Swiping articles to the left to move to the next article doesn't work about 90% of the time on my Nexus 10, especially when done rapidly.

                9 votes
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                  0 comments  ·  Tablet  ·  Flag idea as inappropriate…  ·  Admin →
                • Article search doesn't work correctly

                  Thanks for implementing article search, this is great! However it doesn't seem to work correctly. I'd expect it to search all articles in all my feeds. However, when I search for, for example, "Amazon", the latest article it turns up in 9 days old, when there are articles pretty much every day about Amazon. Looking at my feeds, the latest one was 30 minutes ago, yet that is not showing up in search.

                  6 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    We have updated our search function to correct this issue. Please let us know if you are not able to use this properly.

                    Please do keep in mind we currently provide search results by relevance, not time, so you may not see the latest article on the top of the list.

                    Thanks.

                  • Cannot login using Google/Facebook/Twitter

                    When I try to log in using Google/Facebook/Twitter, the page never loads. It just displays a rotating arrow.

                    https://api.screenname.aol.com/auth/login?idType=google&devId=ao101LsAXCqh84&f=qs&tokenType=longterm&language=en-us&supportedIdType=aol,facebook,twitter,google&succUrl=http%3A%2F%2Freader.aol.com%2Flogin

                    This is in IE9 and has been happening for the past couple of days.

                    1 vote
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Window resize when logging in

                      When moving from the blue first page (Welcome to AOL Reader) to the log in page, the window resizes to fit just the login box contents. This is very annoying, since the window doesn't resize back to original. Who wants to browse their feeds in a 300x400 pixel box?

                      I am on Safari 6.1 on Mac OS 10.8.5

                      The issue started happening when I upgraded to the latest version of Safari, perhaps something changed in Safari? Or perhaps a new window was meant to open with the login information? Either way, resizing the window shouldn't be happening.

                      1 vote
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                        0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                      • something wrong with back button

                        On page with feed details back button sometimes hard clickable. Especially after scrolling.
                        May be littler shifted clickable area, but you do not highlight clickable area, in result I can't detect the problem more concretely.

                        thank you.

                        7 votes
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                          completed  ·  0 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
                        • Show stars in a feed's list view

                          I would like to see whether an item is starred when I view the feed's list view. Kind of like items are currently displayed if you view "all" feeds rather than a single one.

                          3 votes
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                            completed  ·  0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                          • Issue with a tag with a blank name

                            When I added an OPML subscription file it was created a blank tag (its name shows as "" in the Organize menu) with a lot of my suscriptions, and I can't delete or rename that tag. Please help me with this problem.

                            1 vote
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                              0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →

                              Hi,

                              We have implemented a new view to organise your tags which should prevent this from happening. If you are still having trouble deleting or renaming tags, please contact support for further assistance.

                              Thanks,
                              The AOL Reader Team

                            • When in Full view, all items have "ACTIVE" before the rest of the title

                              See screenshot. Since the release today (Sept 12), all feeds have the word ACTIVE in front of the rest of the title. Looks to be a bug.

                              46 votes
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                                4 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                              • Pane view keyboard shortcuts

                                In pane view, n/p do work, but not j/k, and "m" doesn't appear to do anything. I would greatly prefer j/k to the more awkward n/p...

                                1 vote
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                                  1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hi,

                                  We have released the fix tonight. Now if you use n/p, you can use m/s in the list area (same with card view collapsed mode), and if you use j/k, you can use m/s in the article view. Please let us know if you have any questions.

                                  Thanks,
                                  The AOL Reader Team

                                • Mail option is not working!

                                  Mail options is not working since yesterday's (8/27/13) updates.

                                  It is opening weibo instead to share, which is the last option in the sharing drop down list.

                                  Some mixup I believe with the share option.

                                  3 votes
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                                    1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                  • I am using IE 9.0.8112.16421 and with Aol Reader, the navigation buttons are not visible. There are gray boxes where the buttons should be

                                    I am using IE 9.0.8112.16421 and with Aol Reader, the navigation buttons are not visible. There are gray boxes where the buttons should be. If I hover over a box, the pop-up shows me what it is.

                                    1 vote
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • can't skip post as unread

                                      Currently not possible skip post as "unread" and continue view older posts. My mark as "unread" reset after I start continue scrolling the page.

                                      2 votes
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                                        0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Setting a viewed post as UNREAD does not work

                                        When I scroll through posts and mark one as unread, as soon as I scroll to the next post, the unread status has changed to read. I can't keep a post unread unless I star it.

                                        7 votes
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                                          0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Going to next item in mobile view automatically opens the post in a new window

                                          When browsing posts in a feed using the mobile view, when pressing the 'next' button to move to then next post, the next post is shown but the link to the article is also opened in a new browser window.

                                          This seems to happen mostly with the feeds from Engadget and Joystiq.

                                          5 votes
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                                            completed  ·  2 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
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