Issues or Bugs

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  1. In pane view subscriptions won't display properly

    When the reader opens in the preview does not automatically open the first unread news. Have to press the mouse, and even then when you press a hot key, nothing happens in the preview pane, but the news in the left pane are marked as read. Catch the mouse cursor each feed very uncomfortable. As seen in the screenshot violation layout (image went under the text, mostly it happens with small images, with large okay, Chrome browser).

    0 votes
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      2 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
    • Buttons do not work

      When I load aol reader. THe buttons do not work. I can't click on anything except the ads and get linked to where I want to go.

      3 votes
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        5 comments  ·  Flag idea as inappropriate…  ·  Admin →

        Hi,

        Are you still experiencing this issue? If so can you give us more information, such as what browser/version you are using, or anything else you might do to experience the problem?

        Thanks,
        The AOL Reader Team

      • Pane View Broken

        The pane view doesn't work any more, I have cleared my cache, and cookies, and logged back in and it's just completely broken for days now.

        What is going on, this is unacceptable even for a free service.

        4 votes
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          completed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Clicking on anything in Reader in Win 8 x64 in Chrome does nothing.

          I was actually able to get it to respond to clicks via touch on my win 8 tablet pc, but no mouse input. same with my desktop. the keyboard shortcuts seem to work though. It took forever to get the site to even load on both machines and once it did all mouse inputs were not being recognized.

          24 votes
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            completed  ·  14 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • 2 votes
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              completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
            • Please enable video, embedded as <object> tag

              For example, feed http://reader.aol.com/#subscription/http://ibigdan.com/feed/:

              Video in xml embedded via <object> tag like this:

              <object width="640" height="360" classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="//www.youtube.com/v/A5Fda82EmfU?hl=ru_RU&amp;version=3&quot; /><param name="allowfullscreen" value="true" /><embed width="640" height="360" type="application/x-shockwave-flash" src="//www.youtube.com/v/A5Fda82EmfU?hl=ru_RU&amp;version=3&quot; allowFullScreen="true" allowscriptaccess="always" allowfullscreen="true" /></object>

              It does not appear in the AOL Reader. However, if video embedded as iframe, it works fine.

              15 votes
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                completed  ·  1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
              • Videos have not the correct size

                On mobile the videos that are embedded are to large for the view most of the time.

                3 votes
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                  completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Link to "Feedback" in reader goes to a 404

                  When you click on the "Reader options" and then in "Feedback", you are redirected to http://help.reader.aol.com/forums/210426-general which does no longer exists ;)

                  4 votes
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                    completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                  • when in the full view mode make "mark as unread" stick

                    when in full view mode, if i mark an item with mark as unread and scroll to the next item the previous item is again marked as unread. please fix that behavior

                    10 votes
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                      completed  ·  2 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                    • Feeds with one result

                      When a certain site/subscription has only one new post/result, you have to manually click it as "read". The motion of scrolling down does not work (as usually one result is too short to make scrolling possible). It would be nice if you could simply do the scroll motion to mark it as read (since you tend to do that with other subscriptions).

                      9 votes
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                        1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                      • Mark as read marks all items, even those that have not been refreshed to be displayed

                        When reading a feed, I would like to mark it read at the end of the unread articles that are displayed. If more articles have arrived, they should not be marked read if I haven't refreshed the feed to display them yet. It would be nice if Mark as Read only affected the articles visible in the feed list

                        6 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • My feeds aren't loading

                          Since yesteday I can't see my feeds. I´m using the spanish version
                          I only see a message loading .
                          The english version is ok.

                          10 votes
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                            3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • New version problems

                            i think you made some improvements on reader. i am using aol reader usually on my ipad. The last version was very useful and i can do everything i need. But the new version is look like a limited edition. for example, i cant mark all posts of a subscription as read. As i said, it is like a limited edition. And this version mostly cant load the pictures. And the other thing is, it show my old subscriptions like i already subscribed it. İt shows unread the old posts that i read before. i really need help about these…

                            7 votes
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                              2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Unread subscription not in bold

                              Hello!

                              One subscription (from 15) don't set in bold when it has unread articles, always usual type.

                              6 votes
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                                completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                              • Keyboard shortcuts not fully working

                                When using keyboard shortcuts like j/k to scroll through articles, the page does not capture my keystrokes and still passes the key onto the browser.

                                I have search when typing enabled with firefox, and therefore when pressing j/k to scroll if the page passes on my keystroke to firefox it will try to search not allowing me to scroll.

                                This works fine with google reader.

                                70 votes
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                                  6 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                • Fix text from flowing over posts with images floated to the right

                                  I've noticed that in some feeds that have images in the article, text flows over the image instead of flowing around it. See the picture to see an example of this happening

                                  10 votes
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                                    9 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                  • The 'enter' shortcut does not work

                                    Pressing 'enter' does not perform the expected action: "Expand/collapse item". 'o' does work however.

                                    7 votes
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                                      1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Firefox Mobile on Android - quirk when accessing sign in page from Reader's front page

                                      When I access the homepage for Reader using Firefox Mobile, I click on the menu icon in the top-right side and up comes a modal of choices. I tap on the "Sign In" button, even if you just hold your finger there for a second or two, you'll see that it focuses on the Support link instead. This is confusing to see and makes me retap on the "Sign In" button more than once often.

                                      3 votes
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                                        completed  ·  1 comment  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
                                      • "Shift j" steps over feeds with 0 unread artices

                                        When I click shift-j is steps over feeds with 0 unread articles, even though my setting says to not show feeds with unread articles. So it basically goes through feeds that are not shows on my screen. Looks strange and obviously does not work in a way it should. Please fix.

                                        3 votes
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                                          0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                        • When a feed can't be refreshed for two weeks, the "Check website" link always fails because it points to https://reader.aol.com/<FEED>

                                          I have a fee for genxfinance.com that is labeled as inactive because the feed hasn't been able to be refreshed for two weeks. There are two buttons that display, first to check the website and second to unsubscribe. When I click the check website button, the link points to https://reader.aol.com/genxfinance.com instead of genxfinance.com

                                          3 votes
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                                            0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
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