Issues or Bugs

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  1. Stop automatically marking items read when opening new feed

    When opening a new feed the reader now automatically marks the first item as read. Please revert it back to the style where you needed to scroll down to mark the first as read or press "j".

    56 votes
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      7 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
    • Latest mobile version buggy and lost functionality

      iPhone 4s, Chrome.
      --No longer see all feeds listed in the main part of the display, have to use a menu to see and select
      --headlines are now using far more real estate and cut off
      --preview of articles is now minimal and useless
      --BUG: attempted to go to settings (of AOL Reader) and see if I could fix any of this and it totally locked up the app multiple times.

      Trying to fix what wasn't broken - if this is the future of this reader I need to start looking again because the mobile version is a deal breaker…

      8 votes
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        completed  ·  2 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
      • Spell-check

        Might be a good idea to use spell-check: "Comming soon"....seriously, in App for READER?

        2 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • The "List article id" endpoint worked before Dec. 5th but now fall to http 500 error

          Even remove all optional parameters still fall to http 500. iOS native app, version 7.0.4

          -----------------------
          GET/reader/api/0/stream/contents/items/id

          Retrieve list of Item IDs (formatted as [Feed ID]/[Article ID]) between a certain time range.
          Required Parameters

          access_token
          AOL authentication token
          Optional Parameters

          c
          The article ID to continue from. Used for pagination.
          n
          The number of articles to return. If not passed, this is defaulted to 20. Maximum allowed value is capped at 20000.
          s
          The timestamp representing the upper limit (newest) of the time range. If not passed, this parameter is defaulted to current time.
          e
          The timestamp representing the lower…

          1 vote
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            completed  ·  0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
          • "Shift j" steps over feeds with 0 unread artices

            When I click shift-j is steps over feeds with 0 unread articles, even though my setting says to not show feeds with unread articles. So it basically goes through feeds that are not shows on my screen. Looks strange and obviously does not work in a way it should. Please fix.

            3 votes
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              0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
            • Apostrophe error during importing OPML file.

              When I import OPML file, every apostrophe(') replaced by ' (or ') and some of tags which is include it can not be renamed or deleted.

              1 vote
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                1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
              • Starred items issues.

                Seems I can only get a few of the items I have starred.

                If I select "oldest first" then it gives me last few starred items, and if I select "newest first" it gives me first few. The items in the middle cannot be access for some odd reason.

                14 votes
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                  12 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                • Article search doesn't work correctly

                  Thanks for implementing article search, this is great! However it doesn't seem to work correctly. I'd expect it to search all articles in all my feeds. However, when I search for, for example, "Amazon", the latest article it turns up in 9 days old, when there are articles pretty much every day about Amazon. Looking at my feeds, the latest one was 30 minutes ago, yet that is not showing up in search.

                  6 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    We have updated our search function to correct this issue. Please let us know if you are not able to use this properly.

                    Please do keep in mind we currently provide search results by relevance, not time, so you may not see the latest article on the top of the list.

                    Thanks.

                  • There was an error while trying to save your subscription

                    Hello,

                    I tried to add the following feed to my subscription, but it failed with an error message "There was an error while trying to save your subscription".

                    http://chinese.engadget.com/rss.xml

                    4 votes
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                      3 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                    • Can't add subscription

                      Hello.
                      I can't add new subscriptions from one site.
                      Here some of them:
                      http://www.serialdate.ru/rss/154.xml
                      http://www.serialdate.ru/rss/170.xml
                      I copied and pasted the feed URL into the text field and clicked Search. And it said: 'No Results' and thats it.

                      6 votes
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                        3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • When in Full view, all items have "ACTIVE" before the rest of the title

                        See screenshot. Since the release today (Sept 12), all feeds have the word ACTIVE in front of the rest of the title. Looks to be a bug.

                        46 votes
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                          4 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                        • Cannot login using Google/Facebook/Twitter

                          When I try to log in using Google/Facebook/Twitter, the page never loads. It just displays a rotating arrow.

                          https://api.screenname.aol.com/auth/login?idType=google&devId=ao101LsAXCqh84&f=qs&tokenType=longterm&language=en-us&supportedIdType=aol,facebook,twitter,google&succUrl=http%3A%2F%2Freader.aol.com%2Flogin

                          This is in IE9 and has been happening for the past couple of days.

                          1 vote
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Window resize when logging in

                            When moving from the blue first page (Welcome to AOL Reader) to the log in page, the window resizes to fit just the login box contents. This is very annoying, since the window doesn't resize back to original. Who wants to browse their feeds in a 300x400 pixel box?

                            I am on Safari 6.1 on Mac OS 10.8.5

                            The issue started happening when I upgraded to the latest version of Safari, perhaps something changed in Safari? Or perhaps a new window was meant to open with the login information? Either way, resizing the window shouldn't be happening.

                            1 vote
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                              0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                            • Subscribe error bypassed

                              Error: "There was an error while trying to save your subscription."
                              With this Link: "https://sites.google.com/a/android.com/tools/recent/posts.xml"
                              But when I add this: "http://reader.aol.com/#subscription/"
                              To get that: http://reader.aol.com/#subscription/https://sites.google.com/a/android.com/tools/recent/posts.xml

                              I can subscribe without problems :)

                              3 votes
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                                1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                              • Reader Options "Shortcuts" option doesn't display anything

                                Clicking on "Shortcuts" in the Reader Options menu seems to be a no-op. I would expect it to display the available keyboard shortcuts. Other options in that menu still work.

                                1 vote
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                                  completed  ·  1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                • Screen turns gray when I click on a feed item

                                  This only happens when I am in Card view, and I click on an item after I have scrolled down some. Whenever I click on an article to read it, the entire screen turns gray (it's not a solid gray but a subtly textured gray so it's most likely a background), and the only way to revert back to the original screen is to scroll up.

                                  And whenever the screen returns, I'm at the very top of the screen again. This is very annoying when I have a lot of items to read.

                                  19 votes
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                                    completed  ·  1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                  • BUG: cbslocal article issue

                                    A lot of my cbslocal articles have a lot of weird audio file links in the aol ready view... but I don't see them if I go to the web page that the article references.

                                    http://dfw.cbslocal.com/2013/09/13/dad-wears-short-shorts-to-teach-daughter-a-lesson/

                                    for example... I see 13 mp3 player widgets all going to:

                                    http://cbsdallas.files.wordpress.com/2013/09/qmp3p4nwebp1nin-house_0914137.mp3

                                    I see this on a lot of those cbsdallas / cbslocal feed items.

                                    3 votes
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                                      5 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                    • When adding a new feed and selecting a category, the category is being ignored

                                      As per title, using the new interface for adding a feed, when I select a category it is not being added to that category. I then have to edit the subscription and add it to the category.

                                      1 vote
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                                        completed  ·  3 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 3 votes
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                                          completed  ·  4 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                        • If a feed has a thumbnail or sample image in it, Aol Reader displays it twice.

                                          Happens in the following feeds:

                                          http://www.gametrailers.com/shows/feed
                                          http://www.spiegel.de/schlagzeilen/index.rss
                                          http://www.guardian.co.uk/rssfeed/0,,1,00.xml

                                          Added a screenshot. In the cases of the Gametrailers and Guardian feeds the second image is displayed in bigger resolution.

                                          5 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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