Issues or Bugs

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  1. Reader shows count 0 (stay at 0) but displays unread feeds

    Reader shows count 0 (stay at 0) but displays unread feeds

    4 votes
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      4 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
    • Feeds Are Still Not Updating

      It still appears as if the feeds are not updating.

      64 votes
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        14 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
      • Cannot change an article's state

        [Bug]Read articles are marked as unread upon refresh since Thursday, 11/6/14. Issue is server side as all clients and browsers I've trid are affected.

        67 votes
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          completed  ·  14 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
        • iOS App "Hide empty feeds" does not save

          I'm using the Reader App on iPhone and iPad, latest iOS release.
          I've activated "Hide empty categories/feeds" but this does does only work until the application is restared.
          After the next restart the option is still set, but alle categories/feeds including the empty ones are shown. Going to settings shows that the option is activated. Switching the option off and on again hides the empty ones instantly.
          Applies to iphone and ipad version.

          9 votes
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            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
          • Firefox Mobile on Android - Search bar missing by default

            When I click on the menu icon to go to the reader menu, the search bar is hidden above the browser and cannot be accessed. You can also see the bottom area is also out of whack. So when you try to tap on one of the feed items, it's actually tapping on the one above it.

            3 votes
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              completed  ·  3 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
            • 3 votes
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                completed  ·  2 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
              • "Mark as unread" does not stick

                I posted this months ago, upon first release. It was fixed, but it is happening again.
                If I mark something as unread, in order to read it later, as soon as I scroll away from it, the post gets marked as read, so it is lost.

                42 votes
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                  completed  ·  11 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                • Mark all read, Text placed out of view von Chrome/Android

                  The text is placed outside of the window while in portrait mode. Happens with Firefox and Chrome on the Nexus 7 2013.
                  No problem while in landscape view.

                  15 votes
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                    completed  ·  2 comments  ·  Tablet  ·  Flag idea as inappropriate…  ·  Admin →
                  • Crashes Safari on iOS 7.1.1 after logging in

                    After the new UI update happened, trying to log in using Safari on my iPad mini retina, Safari immediately crashes after the loading screen. This happens consistently and I haven't been able to use the new reader on my iPad since the update. Clearing the browser cache doesn't seem to help either.

                    16 votes
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                      completed  ·  11 comments  ·  Tablet  ·  Flag idea as inappropriate…  ·  Admin →
                    • Images in posts lose their title text

                      One example of a feed with title text is https://what-if.xkcd.com/feed.atom . When viewing the feed in my browser directly the title text appears, but if the feed is loaded into AOL Reader the title text does not show up.

                      38 votes
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                        completed  ·  12 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Mail Link doesn't open in a new tab.

                        Mail Link doesn't open in a new tab.

                        16 votes
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                          completed  ·  4 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                        • Bring back bold font for article titles

                          It is harder to read the titles now without it.

                          54 votes
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                            completed  ·  8 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                          • Feeds are not updated

                            Since many hours, feeds are not updated, please fix it soon !

                            18 votes
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                              5 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                            • Feeds does not update. Posts/articles more than 10-20 hours old.

                              Feeds does not update. Posts/articles more than 10-20 hours old. This just happened earlier today.

                              Other readers show feeds with more recent articles.

                              Attached is my OPML file, FYR.

                              46 votes
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                                12 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                              • Cannot log in with Firefox 29

                                When I try to log in using Firefox, the page just reloads and gives me the front page again. I don't even get to the page with the username and password fields, just the front page with the "Features, API, Support and Sign-in" boxes in the upper right. I am able to log in just fine with Chrome 34beta and Chromium 33 so I know I am using the right login info. This is my only AOL account.

                                In Firefox, I am able to log in to AOL mail and navigate just fine. AOL On also does not let me…

                                4 votes
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                                  completed  ·  12 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                • Reader currently returns an error when attempting to login

                                  {"HttpCode":500,"statusCode":"E_ERROR","statusText":"SQLSTATE[HY000] [2003] Can't connect to MySQL server on 'clientapi-read.mysql.aol.com' (111)","data":[]}

                                  9 votes
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                                    2 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Cannot Access the reader

                                    I cannot log in using my facebbok account. Tried it from multiple browsers, and computers. I also tried to log in using my gmail acc, the results are the same: I am logged in in the aol.com site, but the reader only shows it's homepage.

                                    23 votes
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                                      10 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Firefox Mobile on Android keyboard pops up when accessing menu

                                      After I log into Reader using Firefox Mobile for Android (4.2.2), I tap on the menu icon in the top-left. When the menu slides open, the focus goes to the Search bar and it always pops up the keyboard. You lose half the screen every time you access the menu using Firefox. This wasn't a problem for Chrome on Android.

                                      6 votes
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                                        0 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Latest mobile version buggy and lost functionality

                                        iPhone 4s, Chrome.
                                        --No longer see all feeds listed in the main part of the display, have to use a menu to see and select
                                        --headlines are now using far more real estate and cut off
                                        --preview of articles is now minimal and useless
                                        --BUG: attempted to go to settings (of AOL Reader) and see if I could fix any of this and it totally locked up the app multiple times.

                                        Trying to fix what wasn't broken - if this is the future of this reader I need to start looking again because the mobile version is a deal breaker…

                                        8 votes
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                                          completed  ·  2 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Apostrophe error during importing OPML file.

                                          When I import OPML file, every apostrophe(') replaced by ' (or ') and some of tags which is include it can not be renamed or deleted.

                                          1 vote
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                                            1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
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